Testimonials

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It was a natural fit to engage Susan’s services to develop a Retention Strategy for our organization. Throughout the course of this initiative, Susan created a safe and open environment for our staff to provide confidential input and feedback. The NLCSA has adopted completely and fully, the recommendations from Susan’s report. In fact, we engaged her services to assist with the implementation! I have found Susan to be a consummate professional, extremely approachable and knowledgeable and a pleasure to work with.

NL Construction Safety Association

Jackie Manuel, CEO

Susan was hired to do a large project for our organization and she has proven to be very professional and knowledgeable in the field of Human Resources. Given the level of service that MFN has received on such a sensitive project, Susan has shown great respect for the confidentiality of our employees and our culture. I look forward to a continued work relationship with Susan on other HR Projects in the future. 

Miawpukek First Nation

Tammy A. Drew, General Manager

We were fortunate enough to have Susan lead a session at our Canadian Business School Conference. Susan’s presentation was passionate and engaging – delegates left more informed and empowered to be leaders and take on the challenge of fostering positive relationships and communication within their organizations. She was extremely pleasant to work with, and I look forward to any opportunity that we have to collaborate again. 

Canadian Business School Conference, Fredericton 2018 

Chris McGinn, Director of Sessions

Susan was hired as a Human Resources Trainer for our organization and she quickly built a strong rapport with our group, was very personable, and was a real pleasure to work with. Susan's professionalism, accompanied by her substantial knowledge of all the subject matter covered, allows us to easily recommend her to other organizations looking for answers to better help their people and in return the organization itself.  

South East Local Health Integration Network

Kara Carriere, Project Coordinator

Susan was very clear and precise in her training to our clients. She adapted her content and delivery to the needs of the group by carefully listening to what the participants were saying. Susan was able to offer real-life examples and solutions to the group, so that they could easily implement these ideas and concepts in their own businesses. It was a pleasure to work with Susan on this project.  

NLOWE

Kristy Martell, COO

Susan was hired on for her HR-On-Call service as a HR Consultant for NARL Marketing LP (North Atlantic Refinery Limited) and provided high quality and informative work in the areas of compensation, policy review, and job description development. Most recently, Susan held a seminar for our Management team entitled "How to Increase Workplace Productivity". This seminar was very well received by our management team, and highlighted Susan's strengths as a presenter and knowledgeable HR Professional.  

North Atlantic Refinery Limited

Dave Escott, HR Manager

Susan is an extremely dedicated and knowledgeable HR&OD professional who has a keen understanding of policy development and approvals process in a municipal context. She is able to develop options and clear policies based on thorough analysis in an effective and efficient manner that aligns to the needs of the organization and stakeholders.  

City of Kingston

Dave Mignault, Manager - Organization Development & HRMS

Working as an employee with Susan’s company, Higher Talent, has been a wonderful experience. Susan is very knowledgeable in a wide variety of Human Resources topics and is extremely pleasant to work with. In a competitive industry Susan demonstrates herself to be a true entrepreneur and is able to thrive due to her commitment to provide the best services for her clients. As an employer, Susan is always open to input into how to develop new products, provide client deliverables and advance the business; which allowed me to feel like I was making a contribution with my own personal style. There are a wealth of opportunities working with Susan, as the projects vary; allowing employees to gain experience in a diversity of areas. I would highly recommend Higher Talent as an excellent place of employment for individuals who are looking for a position where they can express their independence and driven nature. I hope to have the opportunity to work with Susan and Higher Talent again in some capacity in the future.

Shauna Quinlan

(Previous Employee at Higher Talent) HR Consultant, Knightsbridge

Susan is a talented expert in the area of human resources in training, recruitment and policy development. Her thorough process, professional ethics and sensitivity to recognizing the unique needs within an aboriginal community were well appreciated and valued by the St. John's Native Friendship Centre.

Cedar & Sage

Natasha McDonald, CEO

"We were fortunate enough to have Susan lead a session at our Canadian Business School Conference. Susan’s presentation was passionate and engaging – delegates left more informed and empowered to be leaders and take on the challenge of fostering positive relationships and communication within their organizations. She was extremely pleasant to work with, and I look forward to any opportunity that we have to collaborate again."

- Chris McGinn, Entrepreneurial Services Assistant, Ingnite Fredericton -